We are committed to protecting your privacy in accordance with applicable laws and regulations. This page explains how we handle your data.

Our commitment to protecting your privacy
Privacy Policy
At Hala VIP Services, we value your privacy and are committed to protecting your personal data when you use our services at Damascus International Airport.
Last updated: 11 September 2026
This may include booking details, contact information, passenger details, and documents required to deliver the service, as well as essential usage information.
We use your data to process bookings, coordinate airport services, answer inquiries, improve the user experience, and meet our legal obligations.
We may share the minimum information necessary with approved service providers, trusted partners, or competent authorities when required and legally permitted.
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We review access controls and apply appropriate practices while data is collected, used, and stored. Authorized employees are trained on their responsibilities.
You may request access, correction, or deletion of your data where applicable. You can also contact us with questions about how it is used.
Right of access
Request a copy of the personal data we hold about you.
Right to correction
Correct information that is inaccurate or incomplete.
Right to deletion
Request deletion where permitted by applicable requirements.
Right to contact
Contact us with a question or request about your data.
Retention periods depend on the data type, purpose, and legal requirements. When data is no longer needed, we securely delete or anonymize it.
We recommend reviewing the privacy policies of external websites before sharing any information with them.
The last-updated date above identifies the current version. Continuing to use our services after an update means you have reviewed the change.
Our team will be pleased to help and clarify any aspect of how we collect, use, or protect your data.
Contact the privacy team
We are here to help and answer your questions about your privacy and personal data.